£100 Resorts World Birmingham Gift Card Competition

TERMS AND CONDITIONS

Summary

1. One winner will win a £100 Resorts World Birmingham Gift Card, entry via a simple entry form to go into the draw to win - full Terms and Conditions apply below.

Promoter

1. The Promoter is Genting Solihull Limited (t/a “Resorts World Birmingham”) a company registered in England (Company Number 06601106) whose registered office is located at Genting Club Star City, Watson Road, Birmingham, B7 5SA.

Terms and Conditions of Promotion

1. Entry valid between 25^th May 2026 10:00hours to 26^th May 2026 16:00 hours.

1. One winner will win one £100 Resorts World Birmingham Gift Card by entering their details into the entry form, via a QR code.

1. One winner will be notified via email address given by 18:00hours by 27^th May 2026.

1. The Promoter reserves the right to void any entries in the event of participant misconduct, fraud, or breach of these Terms and Conditions; and (ii) amend, alter or terminate this promotion or any specific entries in the event of circumstances beyond its reasonable control.

1. The prize must be collected by 1^st August 2026, otherwise it will no longer be valid.

1. The gift card will have 12 months expiry from date of collection.

Your Personal Data

1. All personal data provided by you will be processed in accordance with the Promoter’s Privacy Policy which is available at https://pvy.gentingcasino.com/.

1. Participants may withdraw their consent to the use of their personal data under these Terms and Conditions at any time by notifying the Genting Data Protection Officer on DPO@gentinguk.com or by post to The Data Protection Officer, Genting Club Star City, Watson Road, Birmingham, B7 5SA. Participants accept that the use of their personal data in accordance with these Terms and Conditions prior to the withdrawal of their consent shall not be unlawful.

1. The winner will be required to collect their gift card prize from Guest Services within Guest Services hours only, and bring with them their confirmation email and proof of ID.

1. The Promoter accepts no responsibility or liability for any costs or expenses associated with your participation in the Promotion and the collection, use or enjoyment of the gift card (e.g. transport costs in arranging).

1. As far as permitted by law, the Promoter, its officers and employees exclude all liability for any loss, claims, damages, costs, expenses or other liabilities of whatever nature (including Participant disappointment) associated with or arising out of or in connection with your participation in this Promotion. Your statutory rights are not affected.

1. By participating in the Promotion, you agree to hold the Promoter, its officers and employees harmless and shall fully indemnify the same from any and all loss, claims, damages, costs, expenses or other liabilities of whatever nature that may arise out of or in connection with your participation in the Promotion.

Governing Law and Jurisdiction

1. This Promotion and these Terms and Conditions (including any non-contractual disputes or matters arising out of or in connection with it) (if any) shall be governed by the laws of England and subject to the exclusive jurisdiction of the English courts.

High Line – Birthday Cocktail Offer

Summary

Guests can enjoy one complimentary cocktail to celebrate their birthday at High Line.

Promoter

Genting Solihull Limited (t/a “Resorts World Birmingham”), a company registered in England (Company Number 06601106) whose registered office is located at Genting Club Star City, Watson Road, Birmingham, B7 5SA.

Eligibility & Conditions of Entry

Participants are deemed to have accepted and agreed to be bound by these terms and conditions upon redemption of the offer.

This offer is open to individuals aged 18 years or over only.

The offer will be available from 1st May 2026 and will run on an ongoing basis until withdrawn by the Promoter. A minimum of one month’s notice will be provided prior to withdrawal.

To receive the birthday offer, guests must be subscribed to Resorts World Birmingham marketing emails and have provided their date of birth. The offer will be sent via email ahead of their birthday.

The offer entitles the recipient to one complimentary cocktail per person, per birthday (once per calendar year).

The offer is valid from 7 days before the guest’s birthday until 7 days after (inclusive). The offer may only be redeemed once within this period.

To redeem, guests must present their birthday email to a member of the High Line team along with valid photographic ID (passport or driving licence).

No booking is required; however, entry and seating are subject to availability and venue capacity.

The following persons shall not be eligible:
(i) employees of the Promoter, their affiliate companies and agencies;
(ii) anyone professionally connected with the promotion.

The Promoter reserves the right to:
(i) refuse redemption where eligibility cannot be verified;
(ii) withdraw or void the offer in cases of misuse, misconduct, or breach of these terms;
(iii) amend, alter or withdraw this promotion at any time due to circumstances beyond its reasonable control.

Offer Restrictions

The offer is non-transferable, non-refundable and cannot be exchanged for cash, credit, or alternative products.

The offer is valid for one standard cocktail from the High Line main cocktail menu only.

The offer cannot be used in conjunction with any other promotion, discount or package.

The offer is not valid on BP Pulse Arena event nights or other blackout dates, including key seasonal periods, as determined by the Promoter.

High Line operates a responsible drinking policy. Management reserves the right to refuse service to any guest who appears intoxicated or behaves inappropriately.

Venue & Access

High Line is located within the Genting Casino at Resorts World Birmingham and is open to non-gaming guests. No gaming participation is required to redeem the offer.

Entry is subject to venue licensing conditions, house rules and Challenge 25 policy.

The Promoter reserves the right to refuse entry at its discretion.

Your Data

General

The Promoter reserves the right to change, substitute or withdraw the offer at any time without prior notice (subject to the notice period outlined above where the promotion is ending).

The Promoter accepts no responsibility or liability for any loss, damage or injury arising from participation in this offer, except where caused by negligence.

This promotion is subject to Resorts World Birmingham’s general Terms & Conditions, available at:
https://www.resortsworldbirmin...

Governing Law and Jurisdiction

This promotion and any dispute in connection with it shall be governed by the laws of England and subject to the exclusive jurisdiction of the English courts.

Afternoon Tea Survey Giveaway

Summary

Enter the draw by signifying you would like to enter while filling in the survey(s)

Promoter

Genting Solihull Limited (t/a “Resorts World Birmingham”) a company registered in England (Company Number 06601106) whose registered office is located at Genting Club Star City, Watson Road, Birmingham, B7 5SA; and

Entry and Conditions of Entry

• Participants are deemed to have accepted and agreed to be bound by these terms and conditions upon entry.
• This prize draw will take place every month until the Promoter decides to withdraw the promotion. When the promotion is withdrawn, the promoter shall place a message at the top of these terms.
• Subject to condition 4 below, all individuals aged 18 and over who have attended or booked a private event / group booking reservation at Resorts World, received an email with a link to the feedback survey and indicated they would like to participate, will be entered in to a random monthly prize draw. One draw will be held monthly for the event survey and one per month for the group booking survey. The draws will take place on the last calendar day of each month.
• The following persons shall not be eligible for the prize draw: (i) employees of the Promoter, their affiliate companies and their agencies; (ii) anyone professionally connected with the promotion; and (iii) anyone who is not opted in to marketing communications on the last calendar day of the relevant quarter.
• No purchase is required to enter the prize draw.
• Entry is free, no purchase is necessary.

• Only one entry is permitted per individual, per survey, per month.
• The Promoters reserve the right to: (i) refuse to accept any entry, including false and duplicate entries; (ii) void any entries (and any prize if necessary) in the event of entrant misconduct, fraud, or breach of these terms; or (iii) amend, alter or terminate this promotion or any specific entries in the event of circumstances beyond its reasonable control.
• The Promoters accept no responsibility or liability for: (i) incomplete entries; nor (ii) any liability or responsibility otherwise arising from this promotion.

Your Data:

• By entering you confirm that the Promoter may contact you as necessary if you win.
• Under all relevant data protection laws, Genting is the controller of any personal data supplied by you to Genting through the redemption of this offer.
• Any personal data you provide to Genting will be processed in accordance with the Genting UK plc Privacy Statement available at https://www.resortsworldbirmin...
• Entrants may withdraw their consent to the use of their personal data by Genting in connection with this offer or offer at any time by notifying the Genting Data Protection Officer on DPO@gentinguk.com or by post to The Data Protection Officer, Genting Club Star City, Watson Road, Birmingham, B7 5SA. Entrants accept that the use of their personal data in accordance with these Terms and Conditions and the Genting UK plc Privacy Statement prior to the withdrawal of their consent shall not be unlawful and that where their consent is withdrawn, any entry already submitted into the Competition will be cancelled and withdrawn by Genting.

Selection of Winner

1. The winner(s) will be selected using a random number generator from all eligible entries on the last day of each calendar month. There will be one winner per draw.
2. The winner will be contacted by email within 48 hours and will have 48 hours to confirm they will claim their prize. If the winner has not responded within 48 hours a follow up email will be sent. If no response is received from the drawn winner after 72 hours, another winner will be chosen.
3. The Promoter reserves the right to void and re-run any draw and nominate an alternative winner(s) in the event that the originally drawn winner (and any subsequent drawn winner) fails to respond.
4. It is the entrant’s responsibility to check their email pages for this contact. No prize will be given to a drawn winner who attempts to claim their prize more than 48 hours after the last attempt to inform them.

Prize terms and conditions

1. The competition prize is afternoon tea for 2 at Sky Bar & Restaurant, Resorts World Birmingham.
2. The afternoon tea must be redeemed on a Thursday or Friday in within 6 months of receiving their prize details.
3. To redeem the prize, the winner must book in advance by contacting Groups@resortsworldbirmingham.co.uk
4. The date of the afternoon tea is subject to availability at the time of booking
5. The winner must show their confirmation email when arriving at the restaurant.
6. The Promoter reserves the right to change or substitute the prize if it reasonably deems it necessary.
7. The Promoter accepts no responsibility or liability (i) for any costs associated with the prize (e.g. transport, meals, insurance or other incidentals) nor (ii) any responsibility or liability otherwise arising from this competition.

Governing Law and Jurisdiction

1. This competition and any dispute in connection with it (if any) shall be governed by the laws of England and subject to the exclusive jurisdiction of the English courts.