Social Media Competitions
Terms & Conditions
Resorts World Social Media Community Rules
Our social channels are spaces where our Guests can explore and interact with us here at Resorts World, share experiences and discover everything we have to offer.
Our Guests are at the heart of everything we do and therefore we will always look to provide awesome experiences, both within our building and online. Our dedicated social team are available every day of the week between 9am – 11pm and are here to respond to your all-important queries and questions within 24 hours. Please bear with us outside of these hours as it may take us a little longer.
Across all of our social channels, we aim to build loyal, positive and inspiring communities. Therefore we will not tolerate conversations of the following nature and reserve the right to remove posts if they contain any of the following:
- Offensive, abusive or discriminatory language
- Any sexually explicit material or material containing nudity
- Violations of Genting UK copyright or intellectual property rights
- Spam, files or links containing harmful viruses
- Posts of a commercial nature or promoting events deemed inappropriate by the Resorts World Birmingham team
- All content shared on any Resorts World Birmingham social channel is also subject to the specific Terms of Use of the channel itself.
We may need to change these rules from time to time. Thank you for your understanding on this. If ever you come across something on our social channels that you feel conflicts with our Community Rules, please feel free to send us a direct message and our team will investigate this further for you.
Now we've taken you through the serious stuff, come and find your fun here at Resorts World Birmingham.
Peppa Pig Space Adventure Experience Giveaway
SUMMARY
Win the ultimate Peppa Pig family day out with tickets to Peppa Pig Space Adventure for a family of four, two Peppa Pig goodie bags, an overnight stay at Genting Hotel with breakfast at Sky Bar & Restaurant, plus a £100 Resorts World Birmingham gift card. The Prize Draw is open to all those who enter via the Resorts World Birmingham and NEC Birmingham Instagram post.
All entries and redemption are subject to the following terms and conditions – please read the following carefully.
PROMOTER
The Promoter is:
Genting Solihull Limited (t/a "Resorts World Birmingham" and "Resorts World"), a company registered in England (Company Number 06601106) whose registered office is located at Genting Club Star City, Watson Road, Birmingham, B7 5SA.
CONDITIONS OF ENTRY
1. Participants are deemed to have accepted and agreed to be bound by these terms and conditions upon entry.
2. Entry is open to all UK residents aged 18 years or over, except: (i) employees of the Promoter, their affiliate companies and their agencies; (ii) anyone professionally connected with the promotion; (iii) residents of Northern Ireland, the Isle of Man or the Channel Islands.
3. Entry is free, no purchase is necessary.
4. To enter, participants must enter the competition on the Resorts World Birmingham and the NEC Birmingham Instagram page by following @rw_birmingham and @necbirmingham pages, 'like' the competition post, and commenting/sharing if required.
5. Entry for the giveaway will be open from 8pm on Wednesday, 29th May 2026 until 12pm on Wednesday, 6th May 2026.
6. The Promoter reserves the right to: (i) refuse to accept any entry; (ii) void any entries (and any prize if necessary) in the event of entrant misconduct, fraud, or breach of these terms; or (iii) amend, alter or terminate this promotion or any specific entries in the event of circumstances beyond its reasonable control.
7. The Promoter accepts no responsibility or liability for: (i) incomplete entry forms; nor (ii) any liability or responsibility otherwise arising from this promotion.
8. This competition is in no way affiliated with Meta or Instagram.
SELECTION OF WINNER
9. At the conclusion of the competition, one winner will be selected by means of a random draw from all valid entrants on the relevant Instagram post.
10. The winner will be contacted by Resorts World Birmingham no later than Thursday, 7th May 2026 via a comment on the competition post. If a contacted participant does not respond to Resorts World Birmingham’s comment within 24 hours of the initial contact, we will attempt to contact again. If a contacted participant does not respond following a second attempt at contact, the Promoter reserves the right to void the result and nominate an alternative winner.
11. The Promoter’s decision on any dispute or query will be final.
PRIZE TERMS AND CONDITIONS
12. The prize entitles each winner to:
12.1. Tickets to Peppa Pig Space Adventure for a family of four
12.1.1. Tickets are bookable from 23rd May to 9th November 2026, subject to availability.
12.1.2. All adults must be accompanied by at least one child.
12.2. Two Peppa Pig goodie bags
12.3. An overnight stay at Genting Hotel with breakfast at Sky Bar & Restaurant
12.3.1. One-night stay for a maximum of four guests in a Double Deluxe Room.
12.3.2. Booking must be made in advance, and reservations are subject to availability.
12.3.3. Standard Genting Hotel terms & conditions apply, available at: https://www.gentinghotel.co.uk/terms-conditions
12.4. £100 Resorts World Birmingham gift card
12.4.1. Gift Card must be collected in person by the winner from the Guest Services desk in the atrium of Resorts World Birmingham, during opening hours.
12.4.2. Gift Card collection must be arranged by emailing marketing@resortsworldbirmingham.com
12.4.3. Gift Card must be collected by 9th November 2026, and it is valid for 12 months from the date of issue.
12.4.4. Gift Card must be used in person and cannot be used online or by phone.
12.4.5. Gift Card cannot be used at Resorts World Casino or the Vox Conference Centre (except for food and beverage purchases within the Vox).
12.4.6. Gift Card cannot be used to book or reserve online or by phone for Genting Hotel, Santai Spa, Escape Hunt, Hollywood Bowl or Cineworld. They may be used to book or reserve these experiences in person, or to pay the balance of a stay at Genting Hotel.
13. The Prize excludes travel, attraction transport, parking, and any additional spend beyond what is expressly stated.
14. The Prize must be redeemed by 9th November 2026.
15. The prize is non-transferable, non-exchangeable, and no cash alternative will be offered.
16. Any costs not expressly included in the prize are the responsibility of the winner.
17. The Promoter reserves the right to change or substitute a prize if it reasonably deems it necessary.
REDEMPTION
18. The winner must contact the Resorts World marketing team via email at marketing@resortsworldbirmingham.com to arrange the prize redemption.
YOUR DATA
19. By entering, participants confirm that the Promoter may contact them as necessary to administer the prize.
20. By entering, participants confirm that the Promoter may share the following data with the prize provider (the NEC) for the purpose of administering the prize only: full name, email address, and desired booking date.
21. All personal data will be processed in accordance with the Promoter’s Privacy Policy, available at: https://www.resortsworldbirmingham.co.uk/privacy
22. Entrants may withdraw their consent to the use of their personal data by Genting in connection with this offer or offer at any time by notifying the Genting Data Protection Officer on DPO@gentinguk.com or by post to The Data Protection Officer, Genting Club Star City, Watson Road, Birmingham, B7 5SA.
23. Entrants accept that the use of their personal data in accordance with these Terms and Conditions and the Genting UK plc Privacy Statement prior to the withdrawal of their consent shall not be unlawful and that where their consent is withdrawn, any entry already submitted into the Competition will be cancelled and withdrawn.
Sky Bar & Restaurant Bottomless Brunch Giveaway
Summary
Win a Bottomless Brunch for four in the Secret Garden at Sky Bar & Restaurant. The Prize Draw is open to all those who enter via the Sky Bar & Restaurant or Resorts World Birmingham Instagram pages.
All entries and redemption are subject to the following terms and conditions – please read the following carefully.
Promoter
The Promoter of this event is:
Genting Solihull Limited (t/a “Resorts World Birmingham” and "Sky Bar & Restaurant") a company registered in England (Company Number 06601106) whose registered office is located at Genting Club Star City, Watson Road, Birmingham, B7 5SA
Entry and Conditions of Entry
1. Participants are deemed to have accepted and agreed to be bound by these terms and conditions upon entry.
2. Entry is open to all UK residents aged 18 years or over, except: (i) employees of the Promoter, their affiliate companies and their agencies; (ii) anyone professionally connected with the promotion; (iii) residents of Northern Ireland, the Isle of Man or the Channel Islands.
3. Entry is free, no purchase is necessary.
4. In order to enter, participants must ‘like’ the competition post, follow both @rw_birmingham and @sky_barandrestaurant pages, and comment on the post if instructed.
5. Entry will be open from 4pm on Tuesday, 21st April until 12pm on Tuesday, 28th April 2026.
6. The Promoter reserves the right to: (i) refuse to accept any entry; (ii) void any entries (and any prize if necessary) in the event of entrant misconduct, fraud, or breach of these terms; or (iii) amend, alter or terminate this promotion or any specific entries in the event of circumstances beyond its reasonable control.
7. The Promoter accepts no responsibility or liability for: (i) incomplete entry forms; nor (ii) any liability or responsibility otherwise arising from this promotion.
8. This competition is in no way affiliated with Instagram.
Your Data:
9. By entering you confirm that the Promoter may contact you as necessary if you win.
10. All data provided will be processed in accordance with the Promoter’s Privacy Policy which is available at https://www.resortsworldbirmingham.co.uk/privacy
11. Entrants may withdraw their consent to the use of their personal data by Genting in connection with this offer or offer at any time by notifying the Genting Data Protection Officer on DPO@gentinguk.com or by post to The Data Protection Officer, Genting Club Star City, Watson Road, Birmingham, B7 5SA. Entrants accept that the use of their personal data in accordance with these Terms and Conditions and the Genting UK plc Privacy Statement prior to the withdrawal of their consent shall not be unlawful and that where their consent is withdrawn, any entry already submitted into the Competition will be cancelled and withdrawn by Genting.
Selection of winner
12. At the conclusion of the promotion:
12.1. One winner will be selected by means of a random draw from all valid entrants via Instagram.
12.2. The winner will receive a bottomless brunch for four people at Sky Bar & Restaurant.
13. The winner will be contacted no later than Wednesday, 29th April 2026 via the relevant social media channel. If a contacted participant does not respond to Resorts World’s comment within 24 hours of the initial contact, we will attempt to contact them again. If the contacted participant does not respond following two attempts, the Promoter reserves the right to void the result and nominate an alternative winner.
14. The winner must provide a valid email address to allow our team contact to arrange the booking.
15. The Promoter’s decision on any dispute or query will be final.
Prize terms and conditions
16. The prize entitles the winner to 1x Bottomless Brunch for four people in the Secret Garden at Sky Bar & Restaurant.
17. The prize is valid for bookings until 27th September 2026, and booking is required to redeem.
18. The winner and guests must all be aged 18 years or over.
19. Prizes cannot be exchanged for cash or used in conjunction with any other offer and shows are subject to availability.
20. The Promoter reserves the right to change or substitute a prize if it reasonably deems it necessary.
21. The Promoter accepts no responsibility or liability for any costs associated with a prize (e.g. transport, meals, insurance or other incidentals).
REDEMPTION
22. The winner will be contacted via email by the Resorts World marketing team to arrange the prize redemption.
Governing Law and Jurisdiction
23. This promotion and any dispute in connection with it shall be governed by the laws of England and the courts of England shall have exclusive jurisdiction in relation to any disputes.
24. This promotion is in no way affiliated with or endorsed by Meta.