Real Deal Socials Instagram Competition T&Cs

Promoter

Genting Casinos UK Ltd. Registered in England 01519689. Address: Star City, Watson Road, Birmingham B7 5SA. Genting Casinos UK Limited are licensed and regulated by the UK Gambling Commission.

Overview

Instagram competition to be in with a chance to win a Real Deal Socials experience and Real Deal Selection food package for four at Genting Casino Resorts World Birmingham.

Participants are deemed to have accepted and agreed to be bound by these terms and conditions upon entry.

Terms & Conditions of Entry

1. Promotion starts Tuesday 2^nd June 2026, at 13:00pm.
2. Promotion ends Tuesday 9^th June 2026 at 12:00pm.
3. This promotion is open to all UK residents aged 18 years or over except employees of Genting Casinos Ltd, their families, agents, agencies, and anyone else professionally connected with this promotion who are all precluded from promotion.
4. The winner/s will be chosen at random from all the qualifying entries on the original promotion post. Entry into the competition shall constitute deemed acceptance of these terms and conditions, so please read them carefully before entering the Promotion.
5. There is no entry fee and no purchase necessary to enter this competition.
6. Only one entry per person will be accepted. Automated, bulk or third-party entries will be disqualified.

How to Enter

7. The Promotion is featured on Instagram.

8. The competition post will be featured on Resorts World Birmingham Instagram page.

9. To enter; you must be following ’rw_birmingham’ and 'highline_rwcasino' Instagram accounts (and still be following until the winner is announced), like the original competition post and comment as instructed in the post caption.

10. Incomplete, incorrect or non-compliant entries will not be valid.

Prize/s

• X1 prize of a Real Deal Socials experience and Real Deal Selection food package for four at Genting Casino Resorts World Birmingham.

Prize Terms and Conditions

11. The prize entitles the winner to their choice of one of the Blackjack, Roulette or Slots Real Deal Socials experiences, (although gaming‑related elements are included, all play uses promotional chips with no cash value and no real‑money staking is required), plus the ‘Real Deal Selection’ food package for four people at Genting Casino Resorts World Birmingham, at the total value of £156.

12. Prize includes one Real Deal Socials experience and the ‘Real Deal Selection’ food package, which will be 4 mains and 2 bottles of either Tempus Two Silver wine or 2 bottles of house prosecco.

13. Each Real Deal Social includes

• 1-hour Social, comprised of a 10-minute mini tutorial followed by a 50-minute tournament
• Free welcome drink:
• 125ml glass of house prosecco, 125ml glass of house wine, pint of standard draught, house spirit & mixer (excluding Red Bull) or draught soft drink.
• £25 Spin to Win Voucher:
• The amount of ‘Spin to Win’ is detailed on the voucher
• Spin to Win Vouchers can only be used on Roulette.
• A Spin to Win voucher is valid for a single number straight up bet on Roulette, if the voucher is placed on the winning number on that spin, the customer will win the value stated on the voucher.
• The Spin to Win Voucher can only be used on one spin.
• Only one voucher will be accepted on any individual spin therefore it is at the discretion of the manager when participants can redeem the offer.
• For all Gaming voucher terms and conditions please refer to the website https://www.gentingcasinos.co.uk/free-play-terms-and-conditions/

14. To be booked by emailing RWBCASMgr@gentingcasinos.co.uk

15. Genting operates a challenge 25 policy, so please ensure that you bring your photographic ID with you.

16. The prize must be redeemed by 09/07/2026 and be used in a single visit.

17. The promoter accepts no responsibility for any costs associated with the prize that are not specifically included in the prize.

18. The promoter reserves the right to substitute a prize of the same or higher value should the original prize become unavailable for circumstances beyond its reasonable control.

19. The prize is non-exchangeable, non-transferable, and is not redeemable for cash or other prizes.

Selection of Winner(s)

20. All qualifying entries will be entered into a random prize draw. A third party-algorithm/random selection tool will be used to select winners from all valid entries.

21. The winner/s will be announced by way of comment on the original Instagram post on 09/06/2026 and the winner will be contacted via a private message (direct messages may go to ‘message requests’ folder). If the winner does not respond to the private direct message within 24 hours, we will make another two attempts to contact the winner. If the winner has not responded to contact attempts after 48hrs from initial contact, a new winner will be selected.

22. To claim the prize, the winner will have to reply to the private message with their full name, country, date of birth and email address, (we will never ask for bank details).

23. If a participant is a member and has their membership to Genting Casino Resorts World Birmingham revoked during the promotion period or enters into a Self-Exclusion agreement via SENSE they will be excluded from any further participation in the promotion.

General Terms

24. The Promoter accepts no responsibility or liability to you for: -

• technical issues, or other problems encountered with voting or entry, including but not limited to non-availability of any network or interface, nor
• Cancellation of entries, late entries, cancellation, or substitution of prizes

25. The Promoter reserves the right to:

• Amend, alter, or terminate this promotion or any specific entries in the event of circumstances beyond its reasonable control;
• Void any entries (and any prize if necessary) in the event of entrant misconduct, fraud, or breach of these terms.
• Terminate any entry (including winning entries) where entrants/guests are subject to any barring, suspension, or self-exclusion.

26. If any provision of these terms and conditions is held invalid by any law, rule, order, or regulation of any government, or by the final determination of any court of a competent jurisdiction, such invalidity shall not affect the enforceability of any other provisions.

27. The decision of the Promoter regarding any aspect of the prize draw is final and binding and no correspondence will be entered into about it.

28. These Terms and Conditions (and any non-contractual claims/disputes arising out of or in connection with them) will be governed by the relevant local courts who shall have exclusive jurisdiction over any and all disputes arising out of, relating to or concerning these Terms.

29. This promotion is in no way sponsored, endorsed, or administered by, or associated with Instagram.

Your Data

30. All data provided will be processed in accordance with the Promoter Privacy policy that is available at Reception and https://www.gentingcasinos.co.uk/privacy-policy/

Surname and County of the Prize Draw winners will be available until 09/07/2026 by contacting Lucy Sedlbauer (RWBCASMgr@gentingcasinos.co.uk ) . You may withdraw consent to your information being made available or request that less information be made available by contacting Lucy Sedlbauer (RWBCASMgr@gentingcasinos.co.uk ) nevertheless the information will be shared with Government Agencies if required/ASA (Advertising Standards Agency) upon request.

31. Personal data supplied during the course of the Promotion will be processed by the promoter, not Instagram.

Responsible Gambling

Genting Casinos recognises that a small proportion of its Patrons may experience problems as a result of their gambling. Genting Casinos are committed to a policy of promoting a responsible attitude to gambling and provides free literature within its casinos for the information and benefit of all. Genting Casinos will ensure that its management and staff are aware of this issue so that they may assist wherever possible. Genting Casinos operate SENSE (Self-Enrolment National Self Exclusion) scheme so if you would like to discuss your gambling, please speak to a member of the management team.

Peppa Pig Space Adventure Experience Giveaway

SUMMARY

Win the ultimate Peppa Pig family day out with tickets to Peppa Pig Space Adventure for a family of four, two Peppa Pig goodie bags, an overnight stay at Genting Hotel with breakfast at Sky Bar & Restaurant, plus a £100 Resorts World Birmingham gift card. The Prize Draw is open to all those who enter via the Resorts World Birmingham and NEC Birmingham Instagram post.

All entries and redemption are subject to the following terms and conditions – please read the following carefully.

PROMOTER

The Promoter is:

Genting Solihull Limited (t/a "Resorts World Birmingham" and "Resorts World"), a company registered in England (Company Number 06601106) whose registered office is located at Genting Club Star City, Watson Road, Birmingham, B7 5SA.

CONDITIONS OF ENTRY

1. Participants are deemed to have accepted and agreed to be bound by these terms and conditions upon entry.

2. Entry is open to all UK residents aged 18 years or over, except: (i) employees of the Promoter, their affiliate companies and their agencies; (ii) anyone professionally connected with the promotion; (iii) residents of Northern Ireland, the Isle of Man or the Channel Islands.

3. Entry is free, no purchase is necessary.

4. To enter, participants must enter the competition on the Resorts World Birmingham and the NEC Birmingham Instagram page by following @rw_birmingham and @necbirmingham pages, 'like' the competition post, and commenting/sharing if required.

5. Entry for the giveaway will be open from 8pm on Wednesday, 29th May 2026 until 12pm on Wednesday, 6th May 2026.

6. The Promoter reserves the right to: (i) refuse to accept any entry; (ii) void any entries (and any prize if necessary) in the event of entrant misconduct, fraud, or breach of these terms; or (iii) amend, alter or terminate this promotion or any specific entries in the event of circumstances beyond its reasonable control.

7. The Promoter accepts no responsibility or liability for: (i) incomplete entry forms; nor (ii) any liability or responsibility otherwise arising from this promotion.

8. This competition is in no way affiliated with Meta or Instagram.

SELECTION OF WINNER

9. At the conclusion of the competition, one winner will be selected by means of a random draw from all valid entrants on the relevant Instagram post.

10. The winner will be contacted by Resorts World Birmingham no later than Thursday, 7th May 2026 via a comment on the competition post. If a contacted participant does not respond to Resorts World Birmingham’s comment within 24 hours of the initial contact, we will attempt to contact again. If a contacted participant does not respond following a second attempt at contact, the Promoter reserves the right to void the result and nominate an alternative winner.

11. The Promoter’s decision on any dispute or query will be final.

PRIZE TERMS AND CONDITIONS

12. The prize entitles each winner to:

12.1. Tickets to Peppa Pig Space Adventure for a family of four

12.1.1. Tickets are bookable from 23rd May to 9th November 2026, subject to availability.

12.1.2. All adults must be accompanied by at least one child.

12.2. Two Peppa Pig goodie bags

12.3. An overnight stay at Genting Hotel with breakfast at Sky Bar & Restaurant

12.3.1. One-night stay for a maximum of four guests in a Double Deluxe Room.

12.3.2. Booking must be made in advance, and reservations are subject to availability.

12.3.3. Standard Genting Hotel terms & conditions apply, available at: https://www.gentinghotel.co.uk/terms-conditions

12.4. £100 Resorts World Birmingham gift card

12.4.1. Gift Card must be collected in person by the winner from the Guest Services desk in the atrium of Resorts World Birmingham, during opening hours.

12.4.2. Gift Card collection must be arranged by emailing marketing@resortsworldbirmingham.com

12.4.3. Gift Card must be collected by 9th November 2026, and it is valid for 12 months from the date of issue.

12.4.4. Gift Card must be used in person and cannot be used online or by phone.

12.4.5. Gift Card cannot be used at Resorts World Casino or the Vox Conference Centre (except for food and beverage purchases within the Vox).

12.4.6. Gift Card cannot be used to book or reserve online or by phone for Genting Hotel, Santai Spa, Escape Hunt, Hollywood Bowl or Cineworld. They may be used to book or reserve these experiences in person, or to pay the balance of a stay at Genting Hotel.

13. The Prize excludes travel, attraction transport, parking, and any additional spend beyond what is expressly stated.

14. The Prize must be redeemed by 9th November 2026.

15. The prize is non-transferable, non-exchangeable, and no cash alternative will be offered.

16. Any costs not expressly included in the prize are the responsibility of the winner.

17. The Promoter reserves the right to change or substitute a prize if it reasonably deems it necessary.

REDEMPTION

18. The winner must contact the Resorts World marketing team via email at marketing@resortsworldbirmingham.com to arrange the prize redemption.

YOUR DATA

19. By entering, participants confirm that the Promoter may contact them as necessary to administer the prize.

20. By entering, participants confirm that the Promoter may share the following data with the prize provider (the NEC) for the purpose of administering the prize only: full name, email address, and desired booking date.

21. All personal data will be processed in accordance with the Promoter’s Privacy Policy, available at: https://www.resortsworldbirmingham.co.uk/privacy

22. Entrants may withdraw their consent to the use of their personal data by Genting in connection with this offer or offer at any time by notifying the Genting Data Protection Officer on DPO@gentinguk.com or by post to The Data Protection Officer, Genting Club Star City, Watson Road, Birmingham, B7 5SA.

23. Entrants accept that the use of their personal data in accordance with these Terms and Conditions and the Genting UK plc Privacy Statement prior to the withdrawal of their consent shall not be unlawful and that where their consent is withdrawn, any entry already submitted into the Competition will be cancelled and withdrawn.

Sky Bar & Restaurant Bottomless Brunch Giveaway

Summary

Win a Bottomless Brunch for four in the Secret Garden at Sky Bar & Restaurant. The Prize Draw is open to all those who enter via the Sky Bar & Restaurant or Resorts World Birmingham Instagram pages.

All entries and redemption are subject to the following terms and conditions – please read the following carefully.

Promoter

The Promoter of this event is:

Genting Solihull Limited (t/a “Resorts World Birmingham” and "Sky Bar & Restaurant") a company registered in England (Company Number 06601106) whose registered office is located at Genting Club Star City, Watson Road, Birmingham, B7 5SA

Entry and Conditions of Entry

1. Participants are deemed to have accepted and agreed to be bound by these terms and conditions upon entry.

2. Entry is open to all UK residents aged 18 years or over, except: (i) employees of the Promoter, their affiliate companies and their agencies; (ii) anyone professionally connected with the promotion; (iii) residents of Northern Ireland, the Isle of Man or the Channel Islands.

3. Entry is free, no purchase is necessary.

4. In order to enter, participants must ‘like’ the competition post, follow both @rw_birmingham and @sky_barandrestaurant pages, and comment on the post if instructed.

5. Entry will be open from 4pm on Tuesday, 21st April until 12pm on Tuesday, 28th April 2026.

6. The Promoter reserves the right to: (i) refuse to accept any entry; (ii) void any entries (and any prize if necessary) in the event of entrant misconduct, fraud, or breach of these terms; or (iii) amend, alter or terminate this promotion or any specific entries in the event of circumstances beyond its reasonable control.

7. The Promoter accepts no responsibility or liability for: (i) incomplete entry forms; nor (ii) any liability or responsibility otherwise arising from this promotion.

8. This competition is in no way affiliated with Instagram.

Your Data:

9. By entering you confirm that the Promoter may contact you as necessary if you win.

10. All data provided will be processed in accordance with the Promoter’s Privacy Policy which is available at https://www.resortsworldbirmingham.co.uk/privacy

11. Entrants may withdraw their consent to the use of their personal data by Genting in connection with this offer or offer at any time by notifying the Genting Data Protection Officer on DPO@gentinguk.com or by post to The Data Protection Officer, Genting Club Star City, Watson Road, Birmingham, B7 5SA. Entrants accept that the use of their personal data in accordance with these Terms and Conditions and the Genting UK plc Privacy Statement prior to the withdrawal of their consent shall not be unlawful and that where their consent is withdrawn, any entry already submitted into the Competition will be cancelled and withdrawn by Genting.

Selection of winner

12. At the conclusion of the promotion:

12.1. One winner will be selected by means of a random draw from all valid entrants via Instagram.

12.2. The winner will receive a bottomless brunch for four people at Sky Bar & Restaurant.

13. The winner will be contacted no later than Wednesday, 29th April 2026 via the relevant social media channel. If a contacted participant does not respond to Resorts World’s comment within 24 hours of the initial contact, we will attempt to contact them again. If the contacted participant does not respond following two attempts, the Promoter reserves the right to void the result and nominate an alternative winner.

14. The winner must provide a valid email address to allow our team contact to arrange the booking.

15. The Promoter’s decision on any dispute or query will be final.

Prize terms and conditions

16. The prize entitles the winner to 1x Bottomless Brunch for four people in the Secret Garden at Sky Bar & Restaurant.

17. The prize is valid for bookings until 27^th September 2026, and booking is required to redeem.

18. The winner and guests must all be aged 18 years or over.

19. Prizes cannot be exchanged for cash or used in conjunction with any other offer and shows are subject to availability.

20. The Promoter reserves the right to change or substitute a prize if it reasonably deems it necessary.

21. The Promoter accepts no responsibility or liability for any costs associated with a prize (e.g. transport, meals, insurance or other incidentals).

REDEMPTION

22. The winner will be contacted via email by the Resorts World marketing team to arrange the prize redemption.

Governing Law and Jurisdiction

23. This promotion and any dispute in connection with it shall be governed by the laws of England and the courts of England shall have exclusive jurisdiction in relation to any disputes.

24. This promotion is in no way affiliated with or endorsed by Meta.