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Resort World Birmingham Community Rules & Competition T&Cs

Our social channels are spaces where our Guests can explore and interact with us here at Resorts World, share experiences and discover everything we have to offer.

Our Guests are at the heart of everything we do and therefore we will always look to provide awesome experiences, both within our building and online. Our dedicated social team are available every day of the week between 9am – 11pm and are here to respond to your all-important queries and questions within 24 hours. Please bear with us outside of these hours as it may take us a little longer.

Across all of our social channels, we aim to build loyal, positive and inspiring communities. Therefore we will not tolerate conversations of the following nature and reserve the right to remove posts if they contain any of the following:

Offensive, abusive or discriminatory language
Any sexually explicit material or material containing nudity
Violations of Genting UK copyright or intellectual property rights
Spam, files or links containing harmful viruses
Posts of a commercial nature or promoting events deemed inappropriate by the Resorts World Birmingham team
All content shared on any Resorts World Birmingham social channel is also subject to the specific Terms of Use of the channel itself.

We may need to change these rules from time to time. Thank you for your understanding on this. If ever you come across something on our social channels that you feel conflicts with our Community Rules, please feel free to send us a direct message and our team will investigate this further for you.

Now we've taken you through the serious stuff, come and find your fun here at Resorts World Birmingham.

 

STANDARD TERMS AND CONDITIONS FOR COMPETITIONS AND PRIZE DRAWS

Your entry and participation in this Free Prize Draw Giveaway is at all times subject to the provisions of these terms and conditions. Please read the following carefully.
If you do not accept the terms of our Free Prize Draw Giveaway then do not enter and navigate away from this page.
The Free Prize Draw Giveaway is open to all UK residents aged 16 and over, with the exclusion of employees and families of the Promoter, Resorts World Birmingham, and its affiliate companies, agencies and anyone professionally connected with the promotion; residents of Northern Ireland, the Isle of Man or the Channel Islands.
Any personal data provided by, and relating to, the Entrants will not be disclosed to a third party without the individual's consent.
By entering this competition you agree to all terms and conditions, including participation in publicity.
The Promoter reserves the right to amend, terminate or temporarily suspend this promotion if, in its absolute discretion, it considers it necessary to do so, save that the Promoter shall not exercise this right unreasonably.
The Promoter reserves the right to exclude any entries which it believes to be fraudulent or based on misconduct.
The Promoter and their agents accept no responsibility for difficulties experienced in submitting an entry to this promotion.
Personal data relating to Entrants will be retained by Resorts World Birmingham, the Promoter, after the Free Prize Draw Giveaway closes to deal with any queries on the Free Prize Draw Giveaway and also to provide the latest news and offer by email (unless an Entrant opts-out from being contacted by any or all of these methods). For details on how Resorts World Birmingham will process personal data please refer to its Privacy Policy.
This promotion and these terms are governed by English law and subject to the exclusive jurisdiction of the English Courts.
Entrants are deemed to have accepted these terms and conditions by participating in this promotion. Promoter: Resorts World Birmingham, Pendigo Way, Birmingham, B40 1PU.

 

 

Win a meal for four at Zizzi at Resorts World Birmingham

Summary

Win a meal for four at Zizzi at Resorts World Birmingham. The Prize Draw is open to all those who enter via the Resorts World Birmingham Facebook/Instagram pages.

All entries and redemption are subject to the following terms and conditions – please read the following carefully.

Promoter

The Promoter of this event is:

Genting Solihull Limited (t/a “Resorts World Birmingham”) a company registered in England (Company Number 06601106) whose registered office is located at Genting Club Star City, Watson Road, Birmingham, B7 5SA

Entry and Conditions of Entry

  1. Participants are deemed to have accepted and agreed to be bound by these terms and conditions upon entry.
  2. Entry is open to all UK residents aged 18 years or over, except: (i) employees of the Promoter, their affiliate companies and their agencies; (ii) anyone professionally connected with the promotion; (iii) residents of Northern Ireland, the Isle of Man or the Channel Islands.
  3. Entry is free, no purchase is necessary.
  4. In order to enter, participants must ‘like’ the competition post and comment on the post (if instructed). Entries from those who do not ‘like’ the page may not be visible and therefore may not eligible to win.
  5. Entry will be open from Thursday 16th – Thursday 23rd August 2018 at midnight.
  6. Only one entry per individual is permitted.
  7. The Promoter reserves the right to: (i) refuse to accept any entry; (ii) void any entries (and any prize if necessary) in the event of entrant misconduct, fraud, or breach of these terms; or

(iii) amend, alter or terminate this promotion or any specific entries in the event of circumstances beyond its reasonable control.

  1. The Promoter accepts no responsibility or liability for:

(i) incomplete entry forms; nor (ii) any liability or responsibility otherwise arising from this promotion.

  1. This competition is in no way affiliated with Facebook or Instagram

 

  1. Your Data:

11.1 by entering you confirm that the Promoter may contact you as necessary if you win;

11.2 All data provided will be processed in accordance with the Promoter’s Privacy Policy that is available at https://www.gentingcasino.com/privacy/.

Selection of winner

  1. At the conclusion of the promotion, one winner will be selected from all valid entrants on Facebook, and one winner will be selected from all valid entrants on Instagram
  2. The winners will win: one meal for four to be enjoyed at the Zizzi Italian Restaurant at Resorts World Birmingham.
  3. The winners will be contacted no later than Friday 24th August 2018 via Facebook/Instagram. If a contacted participant does not respond to Resorts World’s comment within 24 hours of the initial contact we will attempt to contact again. If the contacted participant does not respond following two attempts at contact within 48 hours, the Promoter reserves the right to void the result and nominate alternative winner.
  4. The Promoter’s decision on any dispute or query will be final.

 

Prize terms and conditions

  1. The prize entitles the winner to one meal for four people at Zizzi. Prize consists of a restaurant tab up to the value of £100 at Zizzi Birmingham Resorts World only.

  2. Prizes cannot be exchanged for cash or alternative, or used in conjunction with any other offer
  3. The Promoter reserves the right to change or substitute a prize if it reasonably deems it necessary.
  4. The Promoter accepts no responsibility or liability for any costs associated with a prize (e.g. transport, meals, insurance or other incidentals).
  5. The prize must be claimed by 30th September 2018. The prize cannot be used on Genting Arena event nights.

 

Governing Law and Jurisdiction

  1. This promotion and any dispute in connection with it shall be governed by the laws of England and the courts of England shall have exclusive jurisdiction in relation to any disputes.

 

Resorts World Birmingham Leisure Club Competition

 

Competition to win Santai’s Six Week ‘Shape Up’ Leisure Club membership.

 

Promoter

 

The Promoters of this competition are:

 

Genting Solihull Limited (t/a “Resorts World Birmingham” and “Genting Hotel”) a company registered in England (Company Number 06601106) whose registered office is located at Genting Club Star City, Watson Road, Birmingham, B7 5SA; and

 

Entry and Conditions of Entry

 

  1. Participants are deemed to have accepted and agreed to be bound by these terms and conditions upon entry.
  2. Entry is open to all UK residents over the age of 18 except: (i) employees of the Promoter, their affiliate companies and their agencies; (ii) anyone professionally connected with the promotion; (iii) residents of Northern Ireland, the Isle of Man or the Channel Islands.
  3. Entry is free, no purchase is necessary.
  4. In order to enter, simply like and comment on the competition post on the Resorts World social media page.
  5. Only one entry is permitted per individual.
  6. The competition prize may not be substituted for a cash alternative.
  7. The Promoters reserve the right to: (i) refuse to accept any entry, including false and duplicate entries; (ii) void any entries (and any prize if necessary) in the event of entrant misconduct, fraud, or breach of these terms; or (iii) amend, alter or terminate this promotion or any specific entries in the event of circumstances beyond its reasonable control (iv) terminate any entry (including winning entries) where entrants are subject to any barring, suspension or self-exclusion from Genting Casinos.
  8. The Promoters accept no responsibility or liability for: (i) incomplete entries; nor (ii) any liability or responsibility otherwise arising from this promotion.

 

Your Data:

 

  1. by entering and completing the competition sign up you confirm that we may contact you as necessary if you win;
  2. by entering and completing the competition sign up you may at your sole discretion sign up to further marketing communications from us;
  3. All data provided will be processed in accordance with the Promoter’s Privacy Policy that is available at gentinghotel.co.uk/%2fprivacy_policy.

 

Selection of Winner

  1. The winner will be picked at random from those that enter the competition within the specified dates.
  2. The winner will be contacted by email no later than 13th August 2018 and will have 72 hours to confirm their prize. An initial email will be sent out, as well as a follow up email 24 hours after the first, another 48 hours after the second and, if no response is received after 72 hours, another winner will be chosen by using the same process outlined in this clause and excluding the entry of the previously drawn winner. In the event that a second winner does not claim their prize, this process will be repeated until the prize is claimed.

 

Prize terms and conditions

 

  1. The prize is a 6 week Santai Spa & Leisure Club Membership with access to spa and leisure club including nutritional advice, a personal training session and a 6 week programme as well as a Santai water bottle and towel
  2. Membership is valid for a 6 week period for one person only. The 6 week duration must be consecutive and is starts from the day after the prize winner is announced
  3. Prize cannot be transferred or exchanged for cash
  4. Over 18’s only
  5. Cannot be used in conjunction with any other offer
  6. Standard Santai, Genting Hotel and Resorts World terms and conditions apply
  7. The winner must provide suitable identification when collecting the prize.
  8. The Promoter reserves the right to change or substitute the prize if it reasonably deems it necessary.
  9. The Promoter accepts no responsibility or liability (i) for any costs associated with the prize (e.g. transport, meals, insurance or other incidentals) nor (ii) any responsibility or liability otherwise arising from this competition.

 

Governing Law and Jurisdiction

 

  1. This competition and any dispute in connection with it (if any) shall be governed by the laws of England and subject to the exclusive jurisdiction of the English courts.