Resort World Birmingham Community Rules & Competition T&Cs

Our social channels are spaces where our Guests can explore and interact with us here at Resorts World, share experiences and discover everything we have to offer.

Our Guests are at the heart of everything we do and therefore we will always look to provide awesome experiences, both within our building and online. Our dedicated social team are available every day of the week between 9am – 11pm and are here to respond to your all-important queries and questions within 24 hours. Please bear with us outside of these hours as it may take us a little longer.

Across all of our social channels, we aim to build loyal, positive and inspiring communities. Therefore we will not tolerate conversations of the following nature and reserve the right to remove posts if they contain any of the following:

Offensive, abusive or discriminatory language
Any sexually explicit material or material containing nudity
Violations of Genting UK copyright or intellectual property rights
Spam, files or links containing harmful viruses
Posts of a commercial nature or promoting events deemed inappropriate by the Resorts World Birmingham team
All content shared on any Resorts World Birmingham social channel is also subject to the specific Terms of Use of the channel itself.

We may need to change these rules from time to time. Thank you for your understanding on this. If ever you come across something on our social channels that you feel conflicts with our Community Rules, please feel free to send us a direct message and our team will investigate this further for you.

Now we've taken you through the serious stuff, come and find your fun here at Resorts World Birmingham.



Your entry and participation in this Free Prize Draw Giveaway is at all times subject to the provisions of these terms and conditions. Please read the following carefully.
If you do not accept the terms of our Free Prize Draw Giveaway then do not enter and navigate away from this page.
The Free Prize Draw Giveaway is open to all UK residents aged 16 and over, with the exclusion of employees and families of the Promoter, Resorts World Birmingham, and its affiliate companies, agencies and anyone professionally connected with the promotion; residents of Northern Ireland, the Isle of Man or the Channel Islands.
Any personal data provided by, and relating to, the Entrants will not be disclosed to a third party without the individual's consent.
By entering this competition you agree to all terms and conditions, including participation in publicity.
The Promoter reserves the right to amend, terminate or temporarily suspend this promotion if, in its absolute discretion, it considers it necessary to do so, save that the Promoter shall not exercise this right unreasonably.
The Promoter reserves the right to exclude any entries which it believes to be fraudulent or based on misconduct.
The Promoter and their agents accept no responsibility for difficulties experienced in submitting an entry to this promotion.
Personal data relating to Entrants will be retained by Resorts World Birmingham, the Promoter, after the Free Prize Draw Giveaway closes to deal with any queries on the Free Prize Draw Giveaway and also to provide the latest news and offer by email (unless an Entrant opts-out from being contacted by any or all of these methods). For details on how Resorts World Birmingham will process personal data please refer to its Privacy Policy.
This promotion and these terms are governed by English law and subject to the exclusive jurisdiction of the English Courts.
Entrants are deemed to have accepted these terms and conditions by participating in this promotion. Promoter: Resorts World Birmingham, Pendigo Way, Birmingham, B40 1PU.


Resorts World Festival Weekender: Win a festival package!

Terms & Conditions

1.Participants are deemed to have accepted and agreed to be bound by these terms and conditions upon entry.

2.Entry is open to all UK residents who are aged over 18 at the time of entry, except: (i) employees of the Promoter, their affiliate companies and their agencies; (ii) anyone professionally connected with the promotion; (iii) residents of Northern Ireland, the Isle of Man or the Channel Islands.

3.Entry is free, no purchase is necessary.

4.In order to enter, entrants must answer the following question on camera: ‘tell us about your favourite festival or camping experience?’ – in relation to winning the prize at Resorts World Birmingham outlined below.

  1. Participants must agree to being filmed, and footage being shared on social media between 11th - 22nd June 2018.
  2. A maximum of 5 video entries will be shortlisted and posted to the Resorts World Birmingham Facebook Page.

7.Entry for voting is open from 6pm on Thursday 11th June 2018 and entry will close at 11:59pm on Sunday 17th February 2018.  Voting is via Facebook only by way of ‘liking’ the preferred name of choice from the shortlisted list of names given by Resorts World in the comment within the video post.

8.Prizes are not redeemable for cash, nor transferrable. The prize MUST be collected in person no later than 27th July 2018.

9.The Promoter reserves the right to: (i) void any entries (and any prize if necessary) in the event of entrant misconduct, fraud, or breach of these terms; or (ii) amend, alter or terminate this promotion or any specific entries in the event of circumstances beyond its reasonable control.

10.The Promoter accepts no responsibility or liability for: (i) any liability or responsibility otherwise arising from this promotion.

The Prize Package

The Resorts World Festival Weekender Prize Package consists of:

  1. ONE Regatta Festival Package consisting of the following:
  • Strawberry Print Cool Bag £14.95
  • 2 Piece Backpack Cook Set - £11.99
  • Steel Camping Kettle £13.99
  • Camping Lantern £13.99
  • Large Micro- fibre Towel x 2 £5.49 each
  • 1L Vacuum Flask £11.99
  • 4 Person Hamper Rucksack £29.99
  • Festival Trolley £8.99


  1. ONE £500 Resorts World Birmingham Gift Card. To spend anywhere in Resorts World Birmingham except for the Genting International Casino. This will be valid for 12 months from 28th June 2018. The gift card must be used in person at Resorts World Birmingham. Full gift card Ts & Cs can be found at


  1. ONE Trespass Festival Pack – which consists of 1 tent, 2 sleeping bags and 2 camping mats worth £55.99. This must be collected in person at the Resorts World Birmingham store.


  1. ONE Nature’s Haven Spa Day for Two (One of which to be the winner) from Santai Spa, Resorts World Birmingham: worth £190 consisting of:
    1. A treatment each in the dual treatment room. Choose from a 55 minute Massage, Body Wrap, Optimal Skin Profacial, Intense Regeneration Facial, Inner Beauty Facial or a Luxury Manicure or Pedicure
    2. A glass of prosecco
    3. Tea and coffee
    4. Access to the Spa facilities
    5. Use of robe, towel and flip flops
    6. 10% off additional treatments


Spa Break Terms:

The prize is for Monday-Friday breaks only up to and including23rd December 2018. Prize is a Natures’ Haven Spa Day for two people, one of which must be the winner. Treatments must be taken in the dual treatment room only. Access to the facilities will also be permitted for 2 hours during your visit. Prize is subject to availability at the time of booking. Over 18s only. Santai Spa must be notified of any medical conditions at point of booking. Cannot be exchanged for cash or another treatment, or used in conjunction with any other offer. Standard Santai Spa and Resorts World terms and conditions apply.


  1. TWO pairs of Vans trainers of their choice for themselves and a friend. The trainers must be chosen from any in store at Resorts World Birmingham location, to any value.


Your Data:

  1. By issuing the Festival Weekenders promotion team with your details, you confirm that we may contact you as necessary if you win;
  2. All data provided will be processed in accordance with the Promoter’s Privacy Policy that is available at


Selection of winner

1.The winner will be selected by means a voting system on Facebook. The video that receives the most votes by members of the public will win the prize. In the event of a tie, the winner will be drawn at random.

2.The winner will be contacted by email by no later than 27th June 2018. If the winner does not respond within 24 hours of the initial email a further email will be sent. If the winner does not respond following two attempts at contact within 48 hours, the Promoter reserves the right to void the result of the vote, and the entry with the next highest score will win the prize.

3.The Promoter’s decision on any dispute or query will be final.

Prize terms and conditions

1.The prizes awarded are not redeemable for cash, nor transferrable

2.The Promoter accepts no responsibility or liability for any costs associated with a prize (e.g. transport, insurance or other incidentals).

3.The Promoter reserves the right to change or substitute a prize if it reasonably deems it necessary.


Governing Law and Jurisdiction

1.This promotion and any dispute in connection with it shall be governed by the laws of England and the courts of England shall have exclusive jurisdiction in relation to any disputes.