Outlet Shopping FAQs


Many people ask us “What is outlet shopping?”

Outlet Shopping here at Resorts World Birmingham provides visitors with brands you love at surprising prices within a luxury shopping environment. You can discover rewarding bargains amongst previous season’s stock, end-of-line products, cancelled orders, some quality seconds, discontinued lines and returned merchandise, plus specific outlet stock, all at discounted prices – much lower than those in the High Street, normally discounted between 30 – 70%. What’s not to love?

Don’t worry, your consumer rights are not affected by buying goods in outlet centres. Please refer to the individual stores regarding their returns policy.

RRP stands for Recommended Retail Price. This is specified by manufacturers when they produce an item for sale and will, most of the time, be referenced on their outlet price tags (to be sure you’re getting a good deal!)

We’re open later than most! Our outlet stores are open from 10am - 8pm Monday to Saturday and from 11am-5pm on Sundays. These hours may change during bank holidays and seasonal events, so do be sure to check our website before making a visit to see us.

Want to find a specific item in one of our stores? Our fabulous store directory  contains telephone numbers for each store so please contact them directly to answer any store-specific queries.