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Special Offers & Competition T&Cs

Resorts World Nights Social Media Competition - Terms and Conditions

Valentines Staycation competition

 Valentine's Selfie Competition

 

STANDARD TERMS AND CONDITIONS FOR COMPETITIONS AND PRIZE DRAWS

Your entry and participation in our Free Prize Draw Giveaway(s) is at all times subject to the provisions of these terms and conditions. Please read the following carefully.
If you do not accept the terms of our Free Prize Draw Giveaway then do not enter and navigate away from this page.
Our Free Prize Draw Giveaway(s) is open to all UK residents aged 16 and over, with the exclusion of employees and families of the Promoter, Resorts World Birmingham, and its affiliate companies, agencies and anyone professionally connected with the promotion; residents of Northern Ireland, the Isle of Man or the Channel Islands.
Any personal data provided by, and relating to, the Entrants will not be disclosed to a third party without the individual's consent.
By entering this competition you agree to all terms and conditions, including participation in publicity.
The Promoter reserves the right to amend, terminate or temporarily suspend this promotion if, in its absolute discretion, it considers it necessary to do so, save that the Promoter shall not exercise this right unreasonably.
The Promoter reserves the right to exclude any entries which it believes to be fraudulent or based on misconduct.
The Promoter and their agents accept no responsibility for difficulties experienced in submitting an entry to this promotion.
Personal data relating to Entrants will be retained by Resorts World Birmingham, the Promoter, after the Free Prize Draw Giveaway closes to deal with any queries on the Free Prize Draw Giveaway. For details on how Resorts World Birmingham will process personal data please refer to its Privacy Policy.
This promotion and these terms are governed by English law and subject to the exclusive jurisdiction of the English Courts.
Entrants are deemed to have accepted these terms and conditions by participating in this promotion. Promoter: Resorts World Birmingham, Pendigo Way, Birmingham, B40 1PU. 

 

“VALENTINES STAYCATION”  (“COMPETITION”)

TERMS AND CONDITIONS

(2nd February 2019 – 8th February 2019)

The following terms and conditions apply to entry into the Competition.  If you do not agree to these terms, you should not participate in (or continue to participate in) the Competition.

  1. You must be at least 18 years of age to enter the Competition and be resident in the UK. Only one entry per person is permitted. Multiple entries per person, entries on behalf of another person and joint submissions are not permitted and will be disqualified.
  2. The Promoter of the Competition is Genting Solihull Limited (t/a Resorts World Birmingham) a company incorporated in England and Wales with company number 06601106 whose registered office is at Genting Club Star City, Watson Road, Birmingham, B7 5SA (“Genting”).
  3. Employees of Genting or any of its respective sub-contractors, subsidiary or group companies, agencies or families of such are not permitted to enter the Competition.
  4. The Competition is free to enter and no purchase is necessary. To enter, simply answer the following question on camera “if you were to win the RWB ‘Valentines Staycation’ prize, who would you bring and why? Entrants must provide their written consent to be filmed giving their answer on video camera at Resorts World Birmingham between 9am and 5pm on Saturday 2nd February 2019 (“Video Entry”). A formal Consent Form will be provided and must be completed prior to entry. Video Entries will be shortlisted and shared on the following social media pages of Genting (“Social Media Pages”):

Facebook: https://www.facebook.com/ResortsWorldBirmingham/

Twitter: https://twitter.com/RW_Birmingham

Instagram: https://www.instagram.com/rw_birmingham

Facebook, Twitter and Instagram are together the “Social Media Channels”.

  1. There will be one Winner of the Prize who shall be selected on 9th February 2019 (“Winner Announcement Date”). The Winner shall be the eligible entrant whose Video Entry receives the most comments of their name on the Resorts World Facebook Social Media Page. Facebook users may vote for their favourite Video Entry between 4pm on Monday 4th February 2019 and 12pm on Friday 8th February 2019 (“Voting Period”) by writing the name of their favourite entry in the comment section below. Any ‘comments’ received outside the Voting Period will not be counted. Entrants are not permitted to vote for their own Video Entry.  Genting reserves the right to void any entries where it knows or suspects that ‘votes’ have been given in contravention of these terms.
  2. If more than one Video Entry receives the same highest number of ‘votes’, the Winner shall be chosen from those entries using a randomised computer process. The Winner will be formally notified by email (using the contact details provided at entry) within 2 working days of the Winner Announcement Date. If the Winner does not respond within 24 hours of being notified by an initial email, a further email will be sent. If the Winner does not respond to the second email within 24 hours, Genting reserves the right to forfeit their winning entry and to select another Winner in accordance with these Terms and Conditions. Entrants are responsible for ensuring that their contact details provided on entry to the Competition are accurate for this purpose. Genting accepts no liability for a Winner missing out on the Prize due to incorrect contact details.
  3. Entrants enter for the chance to win the following Prize:
    • a hotel stay for two (plus breakfast and free overnight parking for one vehicle) at the Genting Hotel, RWB on 14th February 2019. The Winner may select either a standard double or twin room depending on preference. Further terms and conditions apply to Genting Hotel Services and can be located at www.gentinghotel.co.uk.
    • a three-course meal for the Winner and one guest plus one bottle of Prosecco at Sky By The Water restaurant, Resorts World Birmingham on 14th February 2019. Evening booking to be confirmed.
    • a Resorts World Birmingham Gift Card to the value of £500 valid at all retail/leisure outlets at Resorts World Birmingham other than Genting International Casino, the Genting Hotel and the VOX Conference Centre (the “Prize”). The Gift Card is only valid in Resorts World Birmingham and will expire if not redeemed within 12 months of the date of issue. Further terms and conditions apply to Resorts World Birmingham Gift Cards which can be located at resortsworldbirmingham.flex-e-card.com.
  4. The Winner must redeem their Prize in person on Thursday 14th February 2019 at Resorts World Birmingham and proof of identity must be shown on collection / redemption of the Prize. Prizes cannot be claimed by a third party on a winner’s behalf without the prior consent of Genting. No alternative date may be selected for redemption of the Prize.
  5. Genting may require such information as it considers reasonably necessary for the purpose of verifying the eligibility of an entry (including but not limited to verifying the entrant’s identity and proof of age) and the Prize may be withheld from a Winner until and unless Genting is satisfied with the verification. Where a Prize comprises of vouchers or tickets, verification checks may be carried out by Genting or RWB retailer/leisure outlets at the point of presentation who reserve the right not to accept any vouchers or tickets that appear to have been forged, damaged, defaced or otherwise tampered with. The Prize is non-exchangeable, non-transferable and no cash alternative is offered.
  6. Genting reserves the right to replace the Prize with an alternative prize or prizes of equal or higher value if it considers it necessary to do so. Genting accepts no liability for any ancillary costs of whatever nature associated with the collection, use or enjoyment of a Prize by a Winner.
  7. The decision of Genting regarding any aspect of the Competition is final and binding.
  8. The Winner’s first name only and county of residence (e.g. “Peter from the West Midlands”) can be obtained from Guest Services at Resorts World Birmingham within 5 working days of the Winner Announcement Date.
  9. Genting accepts no responsibility or liability for loss or damage (including entrant dissapointment or inconvenience) arising from entries not successfully recorded, completed, uploaded or displayed on the Social Media Pages or which are removed (as the case may be) due to (i) a technical fault, technical interruption, fault, site fault, computer hardware or software failure, satellite network or server failure, viruses, bugs; (ii) as a result of being removed by those third party social media platforms or (iii) other such similar causes howsoever arising.
  10. Genting reserve the right to (i) refuse or void any entries (and the Prize if necessary) in the event of any entrant’s breach of these terms and conditions and / or (ii) to hold void, cancel, suspend, or amend the Competition without liability where it becomes necessary (in Genting’s opinion) to do so.
  11. Genting makes no representations or warranties, implicit or explicit, as to the legal right of entrants to participate in the Competition nor shall any Genting employees, licensees, distributors, affiliates, subsidiaries, advertising, promotion or other agencies, media partners, agents or retailers have the authority to make any such representations or warranties.
  12. By entering the Competition entrants agree to hold Genting, its employees, officers, directors, licensees, distributors, affiliates, subsidiaries, advertising, promotion or other agencies harmless from any and all costs, expenses, liabilities and damages whatsoever that may arise as a result of an entrant’s (i) entry into the Competition or (ii) acceptance of the Prize.
  13. In so far as is permitted by law, Genting, its agents or distributors will not in any circumstances be responsible or liable to compensate Winners or accept any liability for any loss or damage occurring as a result of taking up the Prize except where it is caused by the negligence of Genting, its employees or agents or that of their respective employees.

Your Personal Data

  1. Under all relevant data protection laws, Genting is the controller of any personal data supplied by you to Genting through your entry into the Competition. Where you consent to your Video Entry being uploaded to the Genting Social Media Pages, those third party Social Media Channels shall be the data controller in respect of content hosted on those Social Media Channel platforms and you should refer to their separate terms and conditions and privacy notices if you would like any further information about how your data will be used by them.
  2. How will Genting use my personal data? By entering the Competition and completing the Competition Consent Form, you agree and expressly consent to the collection, processing and retention of your personal data by Genting as follows:
    • Personal contact details - in order to administer the Competition, to contact you if you win and to facilitate the delivery of the Prize. Genting will not share your personal contact details with any third parties without your express prior consent.  If you opt-in to receive marketing communications from us, we will also use your personal details to contact you according to your marketing preferences.
    • Your video recorded image and voice as appears in your Video Entry – if you expressly consent by completing the Competition Consent Form, your Video Entry will be uploaded to Genting’s Social Media Pages for entry into the Competition. Unless you withdraw your consent under paragraph 21 below, Genting will keep your Video Entry live on its Social Media Pages for a period of 12 months following closure of the Competition.
  3. Genting has appropriate measures and safeguards in place to secure any personal data shared by entrants when entering into the Competition. Any personal data you provide to Genting will be processed in accordance with the Genting UK plc Privacy Statement available at https://www.gentingcasino.com/privacy/
  4. Entrants may withdraw their consent to the use of their personal data by Genting in connection with the Competition at any time by notifying the Genting Data Protection Officer on DPO@gentinguk.com or by post to The Data Protection Officer, Genting Club Star City, Watson Road, Birmingham, B7 5SA. Entrants accept that the use of their personal data in accordance with these Terms and Conditions and the Genting UK plc Privacy Statement prior to the withdrawal of their consent shall not be unlawful and that where their consent is withdrawn, any entry already submitted into the Competition will be cancelled and withdrawn by Genting.
  5. By entering the Competition, entrants acknowledge and agree that in so far as is permitted by law, Genting, will not in any circumstances be responsible or liable to compensate Winners or otherwise accept liability for any loss or damage occurring as a result of any breaches of Data Protection Laws by the Social Media Channels or as a result of the dissemination, re-sharing or wider use or mis-use of Video Entries by users of the Social Media Channels or the general public at large.
  6. If any provision of these Terms and Conditions is held invalid by any law, rule, order or regulation of any government, or by the final determination of any court of a competent jurisdiction, such invalidity shall not affect the enforceability of any other provisions not held to be invalid.
  7. A person who is not a party to these Terms and Conditions shall not have any right or ability to enforce them, whether by virtue of the Contracts (Rights of Third Parties) Act 1999 or otherwise.
  8. The Competition and these Terms and Conditions will be governed by English law and entrants submit to the exclusive jurisdiction of the English courts.

 

“VALENTINES SELFIE”  (“COMPETITION”)

TERMS AND CONDITIONS

(2nd February 2019 – 15th February 2019)

The following terms and conditions apply to entry into the Competition.  If you do not agree to these terms, you should not participate in (or continue to participate in) the Competition.

  1. You must be at least 18 years of age to enter the Competition and be resident in the UK. Only one entry per person is permitted. Multiple entries per person, entries on behalf of another person and joint submissions are not permitted and will be disqualified.
  2. The Promoter of the Competition is Genting Solihull Limited (t/a Resorts World Birmingham) a company incorporated in England and Wales with company number 06601106 whose registered office is at Genting Club Star City, Watson Road, Birmingham, B7 5SA (“Genting”).
  3. Employees of Genting or any of its respective sub-contractors, subsidiary or group companies, agencies or families of such are not permitted to enter the Competition.
  4. The Competition is free to enter and no purchase is necessary. To enter, simply take a photograph selfie of you or a friend (or both!) at Resorts World Birmingham, upload to your social media and use the tag @rw_birmingham OR @ResortsWorldBirmingham OR geotag at Resorts World Birmingham. You can share your selfie on your Facebook, Twitter or Instagram pages.  Only one entry is permitted per individual per social media platform.
  5. In order for your selfie to be validly counted, it must be uploaded (and stay live) on the relevant social media platform until midnight on 15th February 2019. You can post your selfie at any time from 9am on Saturday 2nd February 2019! Selfies submitted outside of this period will not be counted.
  6. There will be one Winner of the Prize who shall be selected on 18th February 2019 by a random computer draw. The Winner shall be announced on social media via a comment or reshare / retweet of their selfie on Genting’s own social media pages which are as follows:
  7. The Winner shall be contacted via social media within 2 days of the draw date where direct messaging is enabled via the Winning entrant’s social media profile. Where it is not possible to directly message or notify the Winning entrant by social media, entrants are responsible for checking Genting’s social media pages for an announcement as to the winning selfie and for coming forward if they are the lucky winner.
  8. If the Winner does not come forward within 24 hours of an initial announcement being made on Genting’s social media pages, a further announcement will be made. If the Winner does not come forward within a further 48 hours, Genting reserves the right to forfeit their winning entry and to select another Winner in accordance with these Terms and Conditions. Genting accepts no liability for a Winner missing out on the Prize due to Genting being unable to contact them or as a result of the Winner not coming forward in time.  
  9. Entrants enter for the chance to win the following a Resorts World Birmingham Gift Card to the value of £50 valid at all retail/leisure outlets at Resorts World Birmingham other than Genting International Casino, the Genting Hotel, Santai Spa, Resorts World Car Park and the VOX Conference Centre (the “Prize”). The Gift Card is only valid in Resorts World Birmingham and will expire if not redeemed within 12 months of the date of issue. Further terms and conditions apply to Resorts World Birmingham Gift Cards which can be located at resortsworldbirmingham.flex-e-card.com.
  10. The Winner must collect their Prize in person from Guest Services, Resorts World Birmingham during normal opening hours and by no later than 30th April 2019. Proof of identity must be shown on collection / redemption of the Prize. Prizes cannot be claimed by a third party on a winner’s behalf without the prior consent of Genting.
  11. Genting may require such information as it considers reasonably necessary for the purpose of verifying the eligibility of an entry (including but not limited to verifying the entrant’s identity and proof of age) and the Prize may be withheld from a Winner until and unless Genting is satisfied with the verification. Where a Prize comprises of vouchers or tickets, verification checks may be carried out by Genting or RWB retailer/leisure outlets at the point of presentation who reserve the right not to accept any vouchers or tickets that appear to have been forged, damaged, defaced or otherwise tampered with. The Prize is non-exchangeable, non-transferable and no cash alternative is offered.
  12. Genting reserves the right to replace the Prize with an alternative prize or prizes of equal or higher value if it considers it necessary to do so. Genting accepts no liability for any ancillary costs of whatever nature associated with the collection, use or enjoyment of a Prize by a Winner.
  13. The decision of Genting regarding any aspect of the Competition is final and binding.
  14. The Winner’s first name only and county of residence (e.g. “Peter from the West Midlands”) can be obtained from Guest Services at Resorts World Birmingham within 5 working days of the Winner Announcement Date.
  15. Genting accepts no responsibility or liability for loss or damage (including entrant dissapointment or inconvenience) arising from entries not successfully recorded, completed, uploaded or displayed on social media pages or which are removed (as the case may be) due to (i) a technical fault, technical interruption, fault, site fault, computer hardware or software failure, satellite network or server failure, viruses, bugs; (ii) as a result of being removed by those third party social media platforms or (iii) other such similar causes howsoever arising.
  16. Genting reserve the right to (i) refuse or void any entries (and the Prize if necessary) in the event of any entrant’s breach of these terms and conditions and / or (ii) to hold void, cancel, suspend, or amend the Competition without liability where it becomes necessary (in Genting’s opinion) to do so.
  17. Genting makes no representations or warranties, implicit or explicit, as to the legal right of entrants to participate in the Competition nor shall any Genting employees, licensees, distributors, affiliates, subsidiaries, advertising, promotion or other agencies, media partners, agents or retailers have the authority to make any such representations or warranties.
  18. By entering the Competition entrants agree to hold Genting, its employees, officers, directors, licensees, distributors, affiliates, subsidiaries, advertising, promotion or other agencies harmless from any and all costs, expenses, liabilities and damages whatsoever that may arise as a result of an entrant’s (i) entry into the Competition or (ii) acceptance of the Prize.
  19. In so far as is permitted by law, Genting, its agents or distributors will not in any circumstances be responsible or liable to compensate Winners or accept any liability for any loss or damage occurring as a result of taking up the Prize except where it is caused by the negligence of Genting, its employees or agents or that of their respective employees.

Your Personal Data

  1. Under all relevant data protection laws, Genting is the controller of any personal data supplied by you to Genting through your entry into the Competition. Where you upload your selfie onto your social media accounts, those third party social media channels shall be the data controller in respect of content hosted on those social media channels and you should refer to their separate terms and conditions and privacy notices if you would like any further information about how your data will be used by them.
  2. Genting has appropriate measures and safeguards in place to secure any personal data shared by entrants when entering into the Competition. Any personal data you provide to Genting will be processed in accordance with the Genting UK plc Privacy Statement available at https://www.gentingcasino.com/privacy/
  3. Entrants may withdraw their consent to the use of their personal data by Genting in connection with the Competition at any time by notifying the Genting Data Protection Officer on DPO@gentinguk.com or by post to The Data Protection Officer, Genting Club Star City, Watson Road, Birmingham, B7 5SA. Entrants accept that the use of their personal data in accordance with these Terms and Conditions and the Genting UK plc Privacy Statement prior to the withdrawal of their consent shall not be unlawful and that where their consent is withdrawn, any entry already submitted into the Competition will be cancelled and withdrawn by Genting.
  4. By entering the Competition, entrants acknowledge and agree that in so far as is permitted by law, Genting will not in any circumstances be responsible or liable to compensate Winners or otherwise accept liability for any loss or damage occurring as a result of any breaches of Data Protection Laws by third party social media channels or platforms or as a result of the dissemination, re-sharing or wider use or mis-use of their selfies by users of the social media channels or the general public at large.
  5. If any provision of these Terms and Conditions is held invalid by any law, rule, order or regulation of any government, or by the final determination of any court of a competent jurisdiction, such invalidity shall not affect the enforceability of any other provisions not held to be invalid.
  6. A person who is not a party to these Terms and Conditions shall not have any right or ability to enforce them, whether by virtue of the Contracts (Rights of Third Parties) Act 1999 or otherwise.
  7. The Competition and these Terms and Conditions will be governed by English law and entrants submit to the exclusive jurisdiction of the English courts.

 

 

#ResortsWorldNights gift card giveaway

Summary

Share photographs of our model Resorts World stage using #ResortsWorldNights for the chance to win a £50 Resorts World gift card.

Promoter

The joint Promoters of this competition are:

Genting Solihull Limited (t/a “Resorts World Birmingham”) a company registered in England (Company Number 06601106) whose registered office is located at Genting Club Star City, Watson Road, Birmingham, B7 5SA; and

Entry and Conditions of Entry

  1. Participants are deemed to have accepted and agreed to be bound by these terms and conditions upon entry.
  2. This competition shall open on 1st December 2018 and close on 31st December 2018. Any entries submitted after the close date will not be counted.
  3. Entry is open to all UK residents aged 13 or over, except (i) employees of the Promoter, their affiliate companies and their agencies and (ii) anyone professionally connected with the promotion.
  4. Entry is free, no purchase is necessary.
  5. In order to enter, participants must:-
    1. Take a picture of either themselves or a friend on one of the ‘Resorts World’ stages situated in the Resorts World Atrium and inside the Resorts World Arena; and
    2. Share this picture on either Facebook, Twitter or Instagram using the hashtag #ResortsWorldNights, tag @RW_Birmingham/@ResortsWorldBirmingham or geotag at Resorts World.
  6. Only one entry is permitted per individual, per social media site.
  7. In order for the entry to be valid, it must remain on the relevant social media site until 4th July. Entries which are deleted before this date will not be counted.
  8. The Promoters reserve the right to: (i) refuse to accept any entry, including false and duplicate entries; (ii) void any entries (and any prize if necessary) in the event of entrant misconduct, fraud, or breach of these terms; or (iii) amend, alter or terminate this promotion or any specific entries in the event of circumstances beyond its reasonable control.
  9. The Promoters accept no responsibility or liability for: (i) incomplete entries; nor (ii) any liability or responsibility otherwise arising from this promotion.
  10. Your Data:
    1. by entering the competition you confirm that we may contact you as necessary if you win;
    2. by entering the competition you also further confirm that we can send you offers which we think might be of interest to you. You may, however, opt-out of the receipt of free marketing communications from us at any time;
    3. all data provided will be processed in accordance with the Promoter’s Privacy Policy that is available at https://www.gentingcasino.com/privacy/

Selection of Winner

  1. The winner will be selected using a random number generator from all eligible entries by 5th January.
  2. The winner will be contacted through social media by 5th January and will have 72 hours to confirm they will claim their prize. An initial comment will be posted on our social media pages after 5th January. If the winner has not responded a follow up comment will be posted 24 hours later, and a further follow up comment will also be posted after 48 hours. If no response is received from the drawn winner after 72 hours, another winner will be chosen.
  3. The Promoter reserves the right to void and re-run any draw and nominate an alternative winner(s) in the event that the originally drawn winner (and any subsequent drawn winner) fails to respond.
  4. As we are not always able to send a private message directly to the winner, it is the entrant’s responsibility to check our social media pages for announcement of the winner. No prize will be given to a drawn winner who attempts to claim their prize more than 72 hours after the winner announcement.

 

Prize terms and conditions

  1. The competition prize is 1 Resorts World Gift Card to the value of £50. The gift card can be spent anywhere at Resorts World excluding Genting Casino, Santai Spa, Genting Hotel and the car park.
  2. The gift card is valid for 12 months from the date of issue. If it is not used within this time, the prize will be forfeited.
  3. The gift card must be collected from Resorts World Guest Services by 1st August 2018.
  4. The competition prize is not transferable and may only be collected by the winner.
  5. The winner must provide suitable identification when collecting the prize.
  6. The Promoter reserves the right to change or substitute the prize if it reasonably deems it necessary.
  7. The Promoter accepts no responsibility or liability (i) for any costs associated with the prize (e.g. transport, meals, insurance or other incidentals) nor (ii) any responsibility or liability otherwise arising from this competition.

Governing Law and Jurisdiction

  1. This competition and any dispute in connection with it (if any) shall be governed by the laws of England and subject to the exclusive jurisdiction of the English courts.