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Special Offers & Competition T&Cs




Your entry and participation in our Free Prize Draw Giveaway(s) is at all times subject to the provisions of these terms and conditions. Please read the following carefully.
If you do not accept the terms of our Free Prize Draw Giveaway then do not enter and navigate away from this page.
Our Free Prize Draw Giveaway(s) is open to all UK residents aged 16 and over, with the exclusion of employees and families of the Promoter, Resorts World Birmingham, and its affiliate companies, agencies and anyone professionally connected with the promotion; residents of Northern Ireland, the Isle of Man or the Channel Islands.
Any personal data provided by, and relating to, the Entrants will not be disclosed to a third party without the individual's consent.
By entering this competition you agree to all terms and conditions, including participation in publicity.
The Promoter reserves the right to amend, terminate or temporarily suspend this promotion if, in its absolute discretion, it considers it necessary to do so, save that the Promoter shall not exercise this right unreasonably.
The Promoter reserves the right to exclude any entries which it believes to be fraudulent or based on misconduct.
The Promoter and their agents accept no responsibility for difficulties experienced in submitting an entry to this promotion.
Personal data relating to Entrants will be retained by Resorts World Birmingham, the Promoter, after the Free Prize Draw Giveaway closes to deal with any queries on the Free Prize Draw Giveaway. For details on how Resorts World Birmingham will process personal data please refer to its Privacy Policy.
This promotion and these terms are governed by English law and subject to the exclusive jurisdiction of the English Courts.
Entrants are deemed to have accepted these terms and conditions by participating in this promotion. Promoter: Resorts World Birmingham, Pendigo Way, Birmingham, B40 1PU. 

Resorts World Tenant Engagement survey prize draw


Win a Twilight Spa Experience for 2 at Santai Spa. The Prize Draw is open to anyone who completes the Meet@ Survey within the prize draw period.

All entries and redemption are subject to the following terms and conditions – please read the following carefully.


The Promoter of this event is:

Genting Solihull Limited (t/a “Resorts World Birmingham”) a company registered in England (Company Number 06601106) whose registered office is located at Genting Club Star City, Watson Road, Birmingham, B7 5SA

Entry and Conditions of Entry

  1. Participants are deemed to have accepted and agreed to be bound by these terms and conditions upon entry.
  2. Entry is open to all who complete the survey and indicate they wish to enter the draw.
  3. Entry is free, no purchase is necessary.
  4. In order to enter, participants must complete the Meet@ Survey within the prize draw period
  5. Entry will be open from 13:00 Monday 15th July – 23:59 Sunday 28th July 2019.
  6. Only one entry per individual is permitted.
  7. The Promoter reserves the right to: (i) refuse to accept any entry; (ii) void any entries (and any prize if necessary) in the event of entrant misconduct, fraud, or breach of these terms; or

(iii) amend, alter or terminate this promotion or any specific entries in the event of circumstances beyond its reasonable control.

  1. The Promoter accepts no responsibility or liability for:

(i) incomplete entry forms; nor (ii) any liability or responsibility otherwise arising from this promotion.


  1. Your Data:

11.1 by entering you confirm that the Promoter may contact you as necessary if you win;

11.2 All data provided will be processed in accordance with the Promoter’s Privacy Policy that is available at

Selection of winner

  1. At the conclusion of the promotion:
    1. One winner will be selected by means of a random draw from all valid entrants
  2. The winner will win: A Twilight Package in Santai Spa for two people (one to be the winner). This includes access to the facilities in Santai Spa for two hours, use of robe, towel and flipflops, a glass of prosecco and Tea and Coffee between the hours of 6 – 10 pm, Monday to Sunday.
  3. The winner will be contacted no later than Tuesday 23rd July 2019 via email. If a contacted participant does not respond to Resorts World’s email within 24 hours of the initial contact we will attempt to contact again. If the contacted participant does not respond following two attempts at contact within 48 hours, the Promoter reserves the right to void the result and nominate alternative winner.
  4. The Promoter’s decision on any dispute or query will be final.


Prize terms and conditions

  1. The winner and his/her guest must be over 18 to redeem the prize. 
  2. Prizes cannot be exchanged for cash or another treatment, or used in conjunction with any other offer
  3. The Promoter reserves the right to change or substitute a prize if it reasonably deems it necessary.
  4. The Promoter accepts no responsibility or liability for any costs associated with a prize (e.g. transport, meals, insurance or other incidentals).


Governing Law and Jurisdiction

 This promotion and any dispute in connection with it shall be governed by the laws of England and the courts of England shall have exclusive jurisdiction in relation to any disputes.