To make sure you find your fun from Resorts World Birmingham, update your preferences now.

Guest Services


Our Guest Services Team are on hand to help you enjoy your visit to the Resort. You’ll find them on the ground floor in our central Atrium.

Visit them for:

• Free mobility scooter hire
• Sign up to receive offers, news and events information
• Gift Card sales
• All resort queries
• Feedback/Complaints
Lost Property
• Travel information
• Taxi booking

You can contact them by phone on 0121 273 1230


Lost an item at Resorts World? See our lost property page!


Our Guest Services team have been trained by Nipperbout.