Sales Assistant (WHSmith) | Resorts World Birmingham

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Sales Assistant (WHSmith)

Do you thrive in a fast paced environment where no two days are the same, then look no further.

We are looking for exceptional individuals used to working in a customer focused environment and highlighting promotions to join our store.

Working in a team you will play an active role in providing a positive customer experience and driving sales.

The Accountabilities

  • To always deliver a friendly service, smiling, greeting and making eye contact with every customer you come into contact with
  • Working on tills accurately and efficiently, to provide a positive customer experience.
  • Carry out stock replenishment, ensuring all areas of the store remain tidy
  • Working as an active member of the team, supporting colleagues in all tasks
  • Meeting high standards of display and visual merchandising to ensure the store is well presented. Accurately following planograms
  • Demonstrate good product knowledge to customers on key promotions and offers. Approaching customers that may require assistance if you are on the shop floor
  • Targeted on having appropriate Till Point Conversations with every customer to add on sales and increase the average transaction value.
  • Some roles will involve pushing loaded trolleys of stock for long distances

The Requirements

  • Experience gained within a retail environment preferred
  • Confident approach towards maximising sales opportunities
  • Flexibility towards working hours
  • Strong communication skills and ability to participate as a key team member

This vacancy is a 16.5 hour vacancy which will generally consist of 3 shifts with more shifts available as overtime when the business requires.

Base shifts will be Saturday 1345-1900, Sunday 1000-1700 and either Wednesday or Friday 1445-2000 with candidates also expected to flex up to cover holidays as the business needs. The stores full opening hours are Mon - Fri 1000-2000, Sat 0900-1900, Sun 1100-1700.

The position is a key holder position and so previous experience as a key preferred and previous customer service experience is essential.

The role will consist of a lot of lone working and so any candidates must be comfortable working on there own for long periods of time. 

Hours: 16.5 per week 

Days required: Saturday, Sunday and either Friday or Wednesday. Will also involve working extra days when required by the business

Number of positions: 1

If you would like the opportunity to be part of our team, please complete the form below. Only applicants who are successful in gaining an interview will be contacted - please allow up to four weeks.


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