Sales Assistant (Key Holder) | Resorts World Birmingham

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Sales Assistant (Key Holder)

The Opportunity

Do you thrive in a fast paced environment where no two days are the same, then look no further.

We are looking for exceptional individuals used to working in a customer focused environment and highlighting promotions to join our store.

Working in a team you will play an active role in providing a positive customer experience and driving sales.

The Accountabilities

  • To always deliver a friendly service, smiling, greeting and making eye contact with every customer you come into contact with
  • Working on tills accurately and efficiently, to provide a positive customer experience.
  • Carry out stock replenishment, ensuring all areas of the store remain tidy
  • Working as an active member of the team, supporting colleagues in all tasks
  • Meeting high standards of display and visual merchandising to ensure the store is well presented. Accurately following planograms
  • Demonstrate good product knowledge to customers on key promotions and offers. Approaching customers that may require assistance if you are on the shop floor
  • Targeted on having appropriate Till Point Conversations with every customer to add on sales and increase the average transaction value.
  • Some roles will involve pushing loaded trolleys of stock for long distances

The Requirements

  • Experience gained within a retail environment preferred
  • Confident approach towards maximising sales opportunities
  • Flexibility towards working hours
  • Strong communication skills and ability to participate as a key team member

This vacancy is a 16 hour vacancy which will generally consist of 3 shifts with more shifts available as overtime when the business requires. Shifts will not necessarily be the same every week and so candidates must be fully flexible within the stores opening times which are Mon - Fri 1000-2000, Sat 0900-1900, Sun 1100-1700.

The position is a key holder position and so previous experience as a key preferred and previous customer service experience is essential. The role will consist of a lot of lone working and so any candidates must be comfortable working on there own for long periods of time. 

  • Hours: 16 per week 
  • Days required: Any 3 from 7. Varying week by week. Will also involve working extra days when required by the business
  • Number of positions: 1

If you would like the opportunity to be part of our team, please complete the form below. Only applicants who are successful in gaining an interview will be contacted - please allow up to four weeks.


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