Breakfast Manager | Resorts World Birmingham

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Breakfast Manager

We are looking for a Breakfast Manager to ensure the smooth running of the Breakfast Operation in the fabulous new Sky by the Water Restaurant opening soon in January 2019.

Key competencies & duties include:

  • To oversee all Breakfast Operations including Front of House and Kitchen team
  • To lead the Breakfast team and oversee all aspects of team development, training, recruitment, employee relations, motivating and engage staff.
  • To adopt a pleasant, professional and positive manner with customers, anticipating their needs, and handle customer complaints in line with company policy.
  • To train and develop a high performing guest focused team
  • To keep up to date and comply with Health, Safety and Hygiene regulations and Company Health and Safety policy including COSHH and food handling procedures.
  • To positively promote sales awareness within the department and maximise sales opportunities
  • Purchase / order departmental supplies, carry out monthly stocktakes and action any discrepancies in line with company standards
  • To adopt a positive and flexible attitude to changing priorities and procedures
  • Management of staff rotas and efficient scheduling in line with business needs.
  • Work closely with Support teams and other departments across Resorts World, particularly with Hotel and Restaurant Management. 

What are we looking for?

    • Must have previous experience at Supervisor Level as a minimum
    • Previous experience working in F&B or Hotel environment
    • Enthusiastic attitude and fantastic work ethic
    • Previous involvement in performance reviews, training, dealing with HR issues, recruitment and creating staff rotas.
    • Experience dealing with stock control
    • Strong team player and positive persona.
    • Must be able to work morning shifts in line with Breakfast operation approx. 5.00am- 13.00pm


This is a full time role, working 40 hours per week.

If you are passionate about providing excellent customer service and enjoy a challenge then this may be the role for you!


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