Santai Spa Receptionist | Resorts World Birmingham

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Santai Spa Receptionist

Located at the heart of Resorts World Birmingham, the Genting Hotel offers guests an unrivalled leisure experience, right on its doorstep and all under one roof. 
This includes the fabulous Santai Spa; voted “Best Spa in Birmingham 2016”, this 5* luxury spa includes 7 treatment rooms and an outdoor hot tub overlooking Pendigo Lake. Offering relaxing traditional therapies and the latest aesthetic treatments, our Santai Spa is a place to enjoy, relax and unwind.

We are currently seeking an experienced Spa Receptionist to join our fabulous Spa team on a full-time basis! 
Our receptionists are the first point of contact for all of our guests and so we are looking for candidates who will provide a warm, professional welcome. 
Our receptionists must be happy to assist all guests face to face and via telephone to make reservations, offer advice and up-sell all of our relaxing offerings; both therapies and products.

This role will require full flexibility to work a variety of different shifts including weekends, early shifts from 7am and late shifts finishing at 10pm.

Key requirements:

  • Previous experience as a Receptionist
  • Experience within a Spa environment is highly advantageous
  • Flexible and positive attitude to work
  • Warm and professional
  • A confident and effective communicator, who can demonstrate their ability to converse with a wide variety of guests and colleagues at all levels
  • Must be able to get to and from Resort World with ease

In return we offer a competitive salary and flexible benefits package including free parking, pension, health cash plan and access to numerous discounted goods and services including 50% discounts in Genting operated food and beverage businesses.

If you have the skills and experience required and would like to be a part of our friendly Santai Spa team, please do not hesitate to apply by filling in the form below!

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