Spa Therapist | Resorts World Birmingham

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Spa Therapist

Located at the heart of Resorts World Birmingham, the Genting Hotel offers guests an unrivalled leisure experience, right on its doorstep and all under one roof. This includes the fabulous Santai Spa; voted “Best Spa in Birmingham 2016”, this 5* luxury spa includes 7 treatment rooms and an outdoor hot tub overlooking Pendigo Lake. Offering relaxing traditional therapies and the latest aesthetic treatments, our Santai Spa is a place to enjoy, relax and unwind.

We are currently looking for experienced Spa Therapists to join our Santai Spa team on a full-time basis. As a therapist at Santai Spa you will be expected to provide excellent ESPA treatments, in a professional, friendly and knowledgeable manner.

You will carry out thorough consultations with our guests to fully understand their personal needs and will be committed to educating your clients on their skin and products. We are looking for individuals who are extremely passionate about the beauty industry and will offer a memorable guest experience to each and every guest.

This role is a 40 hours per week contract, this will be spread across a variety of shifts including evening and weekends.

Key Requirements of the role:

  • Work to high standards every shift
  • Be highly motivated
  • Have a positive ‘can do’ attitude and friendly manner.
  • Offer a warm and professional welcome and ensure that we deliver the highest level of service at all times.
  • Ensure that the Spa guest journey and experience exceeds expectations
  • Demonstrate excellent communication skills and a friendly personality, as well as a flair for sales, to ensure that every guest leaves happy and keeps coming back.

Essential Skills and Experience:

  • Must be NVQ level 2 & 3 qualified in Beauty Therapy or equivalent
  • Experienced with treatments such as; facials, nails, body treatments and massages.
  • We are looking for candidates who are friendly, effective team players, excellent communicators, reliable and who have a positive attitude to work.
  • Must be available to work a variety of shifts including weekends, bank holidays, weekdays and evenings.

Must have knowledge & training of the following product brands:

  • ESPA
  • OPI nails

In return we offer a competitive salary and flexible benefits package including free parking, pension, health cash plan and access to numerous discounted goods and services.

Full/Part-time: Full-time, 40 hours per week

Days Required: 5

Number of Positions Available: 1

How to Apply: If you have the relevant skills and experience for this role, please do not hesitate to apply by filling in the form below!

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