Hotel Receptionist | Resorts World Birmingham

Hotel Receptionist

 Genting Hotel is part of the Genting Group, a leading resort development specialist in the Leisure and Gaming industry, with 50 years of global experience in developing, operating and marketing internationally acclaimed Casinos and integrated Resorts in different parts of the world.

Located at Resorts World Birmingham our Genting Hotel is the first of its kind in Europe and is currently recognised as one of the highest rated hotels in Birmingham.

A fantastic opportunity has arisen for a full-time Hotel Receptionist to join our successful Front of House team!

As the face of our hotel we are looking for candidates with a warm and welcoming manner alongside excellent communication skills to be able to assist our wide variety of guests throughout the day; from check-in to check-out plus any general enquiries.

What are we looking for?

  • Shining and outgoing personality
  • Proactive team player
  • Customer service focused
  • Exceptional communication skills, both verbal and written
  • Fantastic work ethic and ability to be flexible with work days and hours
  • Previous Hotel Reception experience is desirable and experience using Opera is highly advantageous

What do we offer?

  • Competitive salary of £16,000 per annum
  • Genuine career progression
  • 40 hours per week
  • Free parking
  • Uniform provided
  • Flexible benefits package to suit your lifestyle this includes but is not limited to childcare vouchers, health cash plan, pension
  • 50% discounts across Genting food and beverage
  • NEC Campus discount card; Resorts World, Genting Arena, NEC, Crowne Plaza, Hilton Metropole
  • Access to various high street discounts via online discount portal

If you are well presented and customer focused this role could be perfect for you, please do not hesitate to apply.

Please note, all applicants must have the rights to live and work within the UK.

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