Full-Time Hotel Receptionist | Resorts World Birmingham

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Full-Time Hotel Receptionist

Genting Hotel is part of the Genting Group, a leading resort development specialist in the leisure and gaming industry, with 50 years of global experience in developing, operating and marketing internationally acclaimed casinos and integrated resorts in different parts of the world. Located at Resorts World Birmingham our Genting Hotel is the first of its kind in Europe and the Front of House team are looking for a Hotel Receptionist to join their successful, growing team.


As the face of our hotel you will have a warm and welcoming manner alongside excellent communication skills to be able to assist with a variety of guests throughout the day from check-in to check-out and general enquiries.


What are we looking for?

  • Shining and outgoing personality

  • Proactive team player

  • Customer service focused

  • Exceptional communication skills, both verbal and written

  • Fantastic work ethic and ability to be flexible with work days and hours

  • Previous Hotel Reception experience is desirable and experience using Opera is highly advantageous


What do we offer?

  • Competitive salary of £16,000 per annum

  • Genuine career progression

  • 40 hours per week

  • Free parking

  • Uniform provided

  • Flexible benefits package to suit your lifestyle this includes but is not limited to childcare vouchers, health cash plan, pension

  • 50% discounts across Genting food and beverage

  • NEC Campus discount card; Resorts World, Genting Arena, NEC, Crowne Plaza, Hilton Metropole

  • Access to various high street discounts via online discount portal


Hours: 40

Full / Part Time: Full

Days Required: 5

Number of positions: 1


If you are well presented and customer focused this role could be perfect for you, please do not hesitate to apply by filling in the form below.

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