Part-time Spa Attendant | Resorts World Birmingham

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Part-time Spa Attendant

As part of Resorts World Birmingham, the Genting Hotel offers guests an unrivalled leisure experience, right on its doorstep and all under one roof. With a spa and a range of internationally-themed restaurants and bars at their fingertips, hotel guests have everything they want for their stay – all under one roof.

Santai Spa is a high end spa offering relaxing traditional therapies and the latest aesthetic treatments, a place to enjoy, relax and unwind.

We are currently seeking a part time Spa Attendant to join our Santai Spa team working 24 hours per week. The successful candidate will support our team with the daily running of the Spa, responsible for supervising Hotel guests while they use the Pool/Gym facilities outside of the Spa’s normal opening hours, meaning this role will include early and late finishes.This is a fantastic opportunity for the successful candidate to gain a better understanding of operating functions within the Spa, with the opportunity to train and work across other departments including our Reception desk and Food and Beverage department. Work days will vary including weekends and Bank Holidays; therefore a high degree of flexibility is required.

As a member of our team you will be expected to:

  • Offer a warm and professional welcome, delivering the highest level of service at all times

  • Taking calls whilst manning Reception and passing on information to the relevant staff on the next shift

  • Explaining all spa facilities to the guests, including hydrotherapy pool, sauna, salt cave, heated stone beds, outdoor Jacuzzi and our fitness suite with all the latest in cardio fitness technology.
  • Fitness Suite supervision
  • General spa supervision, walk rounds and checks, and ensuring a high level of hygiene and safety at all times

Our ideal candidate will have previous customer service focused experience, experience working at a pool or having completed a pool plant course is desirable but not essential. We are looking for a customer focused, well presented candidates who can work autonomously in our relaxing Spa.

Due to the nature of this position, all applicants must be over the age of 18.

Hours: 24

Full / Part Time: Part -Time

Days Required: 4

Number of positions: 1

In return we offer free parking, a competitive salary and flexible benefits package including pension, health cash plan and access to numerous discounted goods and services.

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